Terms & Conditions

TERMS OF BUSINESS FOR MYA Lingerie LTD (“MYA Lingerie”)

The customer’s attention is drawn in particular to the provisions of clause 10.

1. Interpretation

1.1 Definitions. In these Conditions, the following definitions apply:

“Business Day”a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
“Conditions”the terms and conditions set out in this document as amended from time to time in accordance with clause 12.6.
“Contract”the contract between MYA Lingerie and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
“Customer”the person or firm who purchases the Goods from MYA Lingerie.
“Force Majeure Event”has the meaning given in clause 11.
“Goods”the goods (or any part of them) set out in the Order.
MYA LingerieMYA Lingerie LTD registered in England and Wales with company number 10387756
“Order”the Customer’s order for the Goods, as set out in the Customer’s purchase order form or in the Customer’s written acceptance of MYA Lingerie‘s quotation or in the Customer’s purchase order form, the Customer’s e-mailed order, the Customer’s written acceptance of MYA Lingerie‘s quotation, or referred to in the Customers telephoned order] as the case may be.

1.2 Construction. In these Conditions, the following rules apply:

1.2.1 A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

1.2.2 A reference to a party includes its personal representatives, successors or permitted assigns.

1.2.3 A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.

1.2.4 Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

1.2.5 A reference to writing or written includes faxes and e-mails.

2. Basis of contract

2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order are complete and accurate.

2.3 The Order shall only be deemed to be accepted when MYA Lingerie issues a written acceptance of the Order, at which point the Contract shall come into existence.

2.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of MYA Lingerie which is not set out in the Contract.

2.5 Any samples, drawings, descriptive matter, or advertising produced by MYA Lingerie and any descriptions or illustrations contained in MYA Lingerie catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or have any contractual force.

2.6 A quotation for the Goods given by MYA Lingerie shall not constitute an offer. A quotation shall only be valid for a period of 20 Business Days from its date of issue.

3. Goods

3.1 The Goods are described in MYA Lingerie ‘s catalogue or on MYA Lingerie’s website or otherwise specifically tailored to the customer’s requirements.

4. Delivery

4.1 MYA Lingerie shall ensure that:

4.2 MYA Lingerie shall deliver the Goods to the location set out in the Order Delivery of the Goods shall be completed on the Goods’ arrival at the location set out in the Order

4.3 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. MYA Lingerie shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide MYA Lingerie with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

4.4 If MYA Lingerie fails to deliver the Goods, its liability shall be limited to the the price of the Goods. MYA Lingerie shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide MYA Lingerie with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

4.5 If the Customer fails to take delivery of the Goods MYA Lingerie may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage, transport and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.

4.6 The Customer shall not be entitled to reject the Goods if MYA Lingerie  delivers up to and including 5% more or less than the quantity of Goods ordered, but a pro rata adjustment shall be made to the Order invoice. MYA Lingerie may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

5. Quality

5.1 Subject to the provisions of clauses 6 and 10 below MYA Lingerie warrants that on delivery, and for a period of 3 months from the date of delivery (“warranty period”), the Goods shall:

5.1.1 conform in all material respects with their description;

5.1.2 be free from material defects in design, material and workmanship; and

5.1.3 be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and

5.1.4 be fit for any purpose held out by MYA Lingerie.

5.2 Subject to clause 5.3, if:

5.2.1 the Customer gives notice in writing to MYA Lingerie during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;

5.2.2 MYA Lingerie is given a reasonable opportunity of examining such Goods; and

5.2.3 the Customer (if asked to do so by MYA Lingerie) returns such Goods to MYA Lingerie‘s place of business at MYA Lingerie‘s cost,

MYA Lingerie shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

5.3 MYA Lingerie shall not be liable for Goods’ failure to comply with the warranty set out in clause 5.1 in any of the following events:

5.3.1 the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2;

5.3.2 the defect was or would have been evident from an inspection of the Goods on delivery and the Customer failed to give notice in writing to MYA Lingerie within 14 days thereof;

5.3.3 the defect arises because the Customer failed to follow MYA Lingerie‘s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;

5.3.4 the defect arises as a result of MYA Lingerie following any drawing, design or Specification supplied by the Customer;

5.3.5 the Customer alters or repairs such Goods without the written consent of MYA Lingerie;

5.3.6 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or

5.3.7 the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

5.4 Except as provided in this clause 5, MYA Lingerie shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.

5.5 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

5.6 These Conditions shall apply to any repaired or replacement Goods supplied by MYA Lingerie.

6. Description of Goods : size

6.1 The size chart provided by MYA Lingerie is necessarily only an approximation as it is impossible to provide accurate information in advance of surgery given the fact that each person’s body may react differently to the trauma of surgery.

6.2 In the event that the Goods are not appropriate for the Customer by reason of size the provisions of clauses 5.2 and 5.3 shall apply mutatis mutandis

7. Title and risk

7.1 The risk in the Goods shall pass to the Customer on completion of delivery.

7.2 Title to the Goods shall not pass to the Customer until MYA Lingerie has received payment in full (in cash or cleared funds) for:

7.2.1 the Goods; and

7.2.2 any other goods that MYA Lingerie has supplied to the Customer in respect of which payment has become due.

7.3 Until title to the Goods has passed to the Customer, the Customer shall:

7.3.1 hold the Goods on a fiduciary basis as MYA Lingerie‘s bailee;

7.3.2 store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as MYA Lingerie‘s property;

7.3.3 not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;

7.3.4 maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;

7.3.5 notify MYA Lingerie immediately if it becomes subject to any insolvency proceedings or commences negotiations with any all or any class of its creditors or suspends or threatens to suspend or cease to carry on its business; and

7.3.6 give MYA Lingerie such information relating to the Goods as MYA Lingerie may require from time to time,  but the Customer may resell or use the Goods in the ordinary course of its business.

7.4 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events referred to in clause 7.3.5, or MYA Lingerie reasonably believes that any such event is about to happen and notifies the Customer accordingly, then, provided that the Goods have not been resold, or irrevocably incorporated into another product, and without limiting any other right or remedy MYA Lingerie may have, MYA Lingerie may at any time require the Customer to deliver up the Goods and, if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

8. Price and payment

8.1 The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in MYA Lingerie‘s published price list in force as at the date of delivery.

8.2 The price of the Goods is exclusive of the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.

8.3 The price of the Goods is exclusive of amounts in respect of value added tax (“VAT”). The Customer shall, on receipt of a valid VAT invoice from MYA Lingerie, pay to MYA Lingerie such additional amounts in respect of VAT as are chargeable on the supply of the Goods.

8.4 MYA Lingerie may invoice the Customer for the Goods on or at any time after the completion of delivery.

8.5 The Customer will pay the invoice in full at the time of the order.

8.6 If the Customer fails to make any payment due to MYA Lingerie under the Contract by the due date for payment (“due date”), then the Customer shall pay interest on the overdue amount at the rate of 8% per annum above HSBC base rate from time to time. Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.

8.7 The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against MYA Lingerie in order to justify withholding payment of any such amount in whole or in part. MYA Lingerie may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by MYA Lingerie to the Customer.

9. Customer’s insolvency or incapacity

9.1 If MYA Lingerie reasonably believes that the Customer is about to become subject to any of the events referred to in clause 7.3.5 and notifies the Customer accordingly, then, without limiting any other right or remedy available to MYA Lingerie, MYA Lingerie may cancel or suspend all further deliveries under the Contract or under any other contract between the Customer and MYA Lingerie without incurring any liability to the Customer, and all outstanding sums in respect of Goods delivered to the Customer shall become immediately due.

10. Limitation of liability

10.1 Nothing in these Conditions shall limit or exclude MYA Lingerie‘s liability for:

10.1.1 death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

10.1.2 fraud or fraudulent misrepresentation;

10.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979;

10.1.4 defective products under the Consumer Protection Act 1987; or

10.1.5 any matter in respect of which it would be unlawful for MYA Lingerie to exclude or restrict liability.

10.2 Subject to clause 10.1:

10.3 No medical advice or instruction of any nature whatsoever is offered or given by MYA Lingerie in respect of the Goods or otherwise howsoever. In every case the Customer must rely on the advice given by his or her medical practitioner as to the suitability or appropriateness of the Goods and as to any instructions appertaining to the wearing of the Goods

10.3.1 MYA Lingerie shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and

10.3.2 MYA Lingerie‘s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Goods.

11. Force majeure

Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A “Force Majeure Event” means any event beyond a party’s reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

12. General

12.1 Assignment and subcontracting.

12.1.1 MYA Lingerie may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.

12.1.2 The Customer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of MYA Lingerie.

12.2 Notices.

12.2.1 Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post, recorded delivery, commercial courier, or e-mail.

12.2.2 A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 12.2.1; if sent by pre-paid first class post or recorded delivery, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by e-mail, one Business Day after transmission.

12.2.3 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

12.3 Severance.

12.3.1 If any court or competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected.

12.3.2 If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

12.4 Waiver. A waiver of any right or remedy under the Contract is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default.

No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

12.5 Third party rights. A person who is not a party to the Contract shall not have any rights under or in connection with it.

12.6 Variation. Except as set out in these Conditions, any variation to the Contract, including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by MYA Lingerie.

12.7 Governing law and jurisdiction. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.